Shipping

Shipping

Where we ship from

Orders are dispatched from Croatia and shipped to Europe, the UK and many countries worldwide.

Processing time

Orders are usually dispatched within 1 to 3 business days.

Delivery costs and times

Delivery costs and estimated delivery times are shown at checkout based on your location. Orders to Europe and the UK ship free on orders of 60 euros or more.

Tracking

You will receive a confirmation email when your order is placed and tracking details once it ships.

Customs, duties and taxes

Orders shipped internationally may be subject to import duties or taxes charged by your country. These are the responsibility of the buyer and are not included in our prices.

Wrong address

Please check your address at checkout. If you spot a mistake, email vaultdrip@outlook.com as soon as possible.

Lost or delayed parcels

If your parcel has not arrived within the estimated time, email vaultdrip@outlook.com with your order number and we will look into it with the carrier.